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Office Procedures

Trainees on this class will be taught the fundamentals of working in a business environment. They will learn how to perform receptionist duties, including answering the telephone, and operating office machines/equipment such as the facsimile transmission machine, photocopier, computer with printer and scanner, and the guillotine. They will learn how to process mail, schedule activities for the employer and deliver customer service.

Download the Skills Training Programme Office Procedure Brochure here.


Latest Course Information

  • Jan 10, 2022

    Duration:
    1 Semester
    Day(s):
    Monday - Friday
    Time:
    8:00am - 4:00pm
    Tutor:
    Ms. S. Pearce

Frequently Asked Questions

Below are a few FAQs pertaining to this programme or course:

  • What is a stipend?

    A stipend is a fixed regular sum of money paid to trainees to help cover expenses related to their attendance.

  • Do I get a certificate at the end of the course?

    Yes, once you qualify. Trainees must obtain a minimum grade of 3 out of a scale of 1-5 for each unit in the module to be certified.

  • How long is the Apprenticeship Programme?

    The apprenticeship contract is usually for a period of three years although some exemptions can be made to shorten the period of training if the apprentice has already completed some theoretical or practical training at an approved institution. Exemptions are subject to the Director’s discretion.

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Training Centres

This course is held at the following training centre(s):

  • St. Lukes Skills Training Centre

    This centre is located at the old St. Luke’s Girl’s school and offers classes in Carpentry, Plumbing, Auto Electronics and other disciplines.

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Testimonials

  • Jason Haynes

    I enjoyed being involved in the Apprenticeship Programme – both the theoretical and practical component.  The experience was worthwhile, as I was able to acquire a skill and also further my studies.

    Jason Haynes
    Air Conditioning and Refrigeration Technician at A-Con Air Conditioning Consultants Inc.

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