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Office Procedures

Trainees on this class will be taught the fundamentals of working in a business environment. They will learn how to perform receptionist duties, including answering the telephone, and operating office machines/equipment such as the facsimile transmission machine, photocopier, computer with printer and scanner, and the guillotine. They will learn how to process mail, schedule activities for the employer and deliver customer service.

Download the Skills Training Programme Office Procedure Brochure here.


Latest Course Information

  • Aug 31, 2020

    Duration:
    1 Semester
    Day(s):
    Monday - Friday
    Time:
    8:00am - 4:00pm
    Tutor:
    Ms. S. Pearce

Frequently Asked Questions

Below are a few FAQs pertaining to this programme or course:

  • Is there an age limit?

    Yes, applicants must be at least age sixteen (16) to be considered for selection to most programmes. Some programmes require the student to be at least eighteen (18) years of age.

  • How long is the Apprenticeship Programme?

    The apprenticeship contract is usually for a period of three years although some exemptions can be made to shorten the period of training if the apprentice has already completed some theoretical or practical training at an approved institution. Exemptions are subject to the Director’s discretion.

  • What do I receive at the end of the programme?

    You will receive a Certificate of Apprenticeship. Note that in order to receive certification persons must have completed both the practical and theoretical aspects of their training programme. Certification is based on attendance, the completion of the skills, tasks and competencies listed in the scheme of training and the submission of relevant records from the employer and the approved academic institution.

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Training Centres

This course is held at the following training centre(s):

  • St. Lukes Skills Training Centre

    This centre is located at the old St. Luke’s Girl’s school and offers classes in carpentry, plumbing, and other disciplines. The centre is currently being expanded, offering trainees hands-on experience on the project.

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Testimonials

  • Cynthia Martin

    Going to the Barbados Vocational Training Board to sign up for a Plumbing course, was one of the best decisions I’ve made in my life. I always thought you had to be a teenager or in your early twenties, to be able to sign up for training or even to be considered, to do an apprenticeship. But five years later, I am living proof that it is never too late to change careers completely. I am now self-employed and operating my own plumbing company; I’m never out of work.

    Cynthia Martin

    Managing Director, CJM Plumbing Services

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